Ketentuan Penggunaan


Hukum yang Berlaku means the laws, regulations, policies, guidelines, rules and requirements (whether or not having the force of law) in the relevant jurisdiction governing the Company and/or the User (as may be applicable), including but without limitation to Anti-Money Laundering, Anti-Terrorism Financing and Funding for the Proliferation of Mass Detruction Weapons No. 8 of 2010, Law No. 9 of 2013, and such other laws and regulations as may be applicable from time to time. 

Koleksi Cabang means collection of exchanged Foreign Currency or Indonesian Rupiah by the User at the Company’s selected locations and by the time and date as specified by the Company in the Booking System.

The Booking System or Service refers to an online reservation service operated by the Company that facilitates User’s reservation of Foreign Currency at prevailing exchange rates accessible by the User via the Website which are capable of supporting reservation of Foreign Currency and optional/compulsory electronic payment to secure the Booking Transaction or receive Indonesian Rupiah via the electronic Payment service.

Mata Uang Asing berarti uang kertas yang merupakan alat pembayaran yang sah di suatu wilayah di luar Indonesia.

Faspay is a national online payment gateway, which is jointly developed by financial institutions and is owned by PT. Media Indonusa.

Perusahaan refers to the Company PT. Ariesanta Permana Sari ((0361) 461803),  a company incorporated under the laws of Indonesia with an office at address Jl. Padma No.98, Penatih, Kec. Denpasar Timur, Kota Denpasar, Bali 80237, includes its successors and assigns.

Transaksi covers the online booking reservation performed by the User using the Booking System or the electronic payment service via QR code.

Pengguna / Anda / Anda means an individual, corporation, partnership, limited liability Company, Association or any other entity of any kind, including currency wholesalers, money changers, banks licensed by the Central Bank of Indonesia, or any government or governmental agency or authority, whose application for the Services has been accepted by the Company.

Visitor means any individual who is not a User that accesses the Website.

Situs web means the Company designated website: which is open to access by Users and Visitors.


  • An individual User must be at minimum 18 years of age with the following ID types and permitted under the Applicable Laws to enter into a legally binding agreement. 
  • IC lama
  • IC baru
  • Paspor
  • Tentara / Polisi
  • Penduduk Sementara
  • Penduduk tetap
  • User must meet Customer Due Diligence requirements imposed by the Company and Applicable Laws.


User acknowledges and agrees that:

  1. Perusahaan mencadangkan kebijakan mutlak dan mutlak untuk menentukan dan memberlakukan batasan untuk transaksi yang dilakukan melalui Sistem Pemesanan baik dalam jumlah, frekuensi atau lainnya sesuai dengan Hukum yang Berlaku dan bahwa Perusahaan memiliki hak absolut untuk memvariasikan batasan seperti itu dengan tunduk pada persyaratan / amandemen Hukum yang Berlaku.
  2. The Company may restrict, decline or refuse User’s request for carrying out Transaction at any time at the Company’s sole discretion without assigning any reasons thereto.
  3. The Company reserves sole and absolute discretion to determine if the User can use the  Faspay service for electronic payment. 
  4. In addition to these Terms, the Service may be subject to availability of Faspay services. Faspay is a separate legal entity and use of Faspay services is subject to terms, requirements and restrictions imposed by Faspay. The Company is neither liable nor responsible for any Loss incurred by the User or any other person arising from the User’s use of the Faspay services. User shall ascertain and update himself of such applicable terms, requirements and restrictions imposed by Faspay; Faspay Term & Condition.
  5. The use of Faspay services for the User is currently free of charge. However, in the event Faspay imposes any new fees pursuant to any Transaction initiated by the User pursuant to or incidental to these Terms shall be borne by the User; Faspay Term & Condition. 
  6. Perusahaan diharuskan oleh hukum dan peraturan untuk melakukan pemeriksaan keamanan dan uji tuntas pelanggan pada Anda untuk memberikan Layanan kepada Anda. Anda mungkin perlu memberikan informasi tambahan sehingga Perusahaan dapat memverifikasi identitas Anda sebagai syarat untuk memproses permintaan Anda, atau menyediakan Layanan kepada Anda. Perusahaan dapat membuat, secara langsung atau melalui pihak ketiga, segala pertanyaan yang dianggap perlu oleh Perusahaan untuk memvalidasi informasi yang Anda berikan kepada Perusahaan, termasuk menggunakan layanan verifikasi pihak ketiga.
  7. User shall take all such measures and steps as may be necessary to ensure that at the time of exchanging the Foreign Currency with the Company by way of Branch Collection that any such Foreign Currency is (i) fit and recognised as legal tender for transactions; (ii) genuine currency notes; and (iii) correct in terms of currency, amount and denominations and verified against the order receipt. Upon the User’s acknowledging receipt, the Company will not be liable for any claims by the User for fake/forged Foreign Currency, shortage in amount or incorrect Foreign Currency denominations. However, the Company shall use all reasonable endeavors to investigate any reasonable claims instigated by the User.


The Company makes every effort to provide you with accurate, up-to-date Service pricing and information. Errors will be corrected where discovered, and the Company reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, including after an order has been submitted and paid for by you, and whether or not the order has been confirmed by the Company. If the actual price of the Service purchased by you is higher than that reflected on our Website, we will inform you in writing via Email and you will be given an option to confirm or cancel your purchase of the Service based on the updated price. If you choose to confirm your purchase, you will have to make additional payment to reflect the updated price. If you choose to cancel your purchase, we will refund the payment made by you. If we are unable to contact you using the contact details you provided during the order process, we will treat your order in respect of the incorrectly priced Services as canceled and notify you in writing. 


Any cancellation of Transaction by the User is governed by the Company’s cancellation policy that can be found here.


  1. User CANNOT:
  1. menggunakan Layanan dengan cara apa pun yang akan menghilangkan hak sah dari Pengguna untuk menggunakan Layanan. 
  2. menggunakan Situs Web untuk tujuan yang melanggar hukum di yurisdiksi mana pun atau melanggar Ketentuan ini.
  3. menggunakan Layanan untuk segala aktivitas yang melanggar hukum atau ilegal atau melanggar Hukum yang Berlaku.
  4. memodifikasi, menyalin, mendistribusikan, mereproduksi, mengirimkan, menampilkan, melakukan, menerbitkan, mengunggah, memposting, melisensikan, membuat karya turunan dari, mentransfer atau menjual informasi, desain, logo, merek dagang, perangkat lunak atau layanan yang diperoleh dari Situs Web.
  5. memposting atau mentransmisikan segala informasi yang melanggar hukum, penipuan, pencemaran nama baik, memfitnah, cabul, pornografi, profan, mengancam, kasar, penuh kebencian, menyinggung, menyinggung, menyinggung, atau pernyataan apa pun tanpa batasan, informasi atau pernyataan apa pun yang merupakan atau mendorong tindakan yang sama artinya dengan tindak pidana, menimbulkan tanggung jawab perdata dan / atau melanggar Hukum yang Berlaku.
  6. memposting atau mengirimkan pesan apa pun yang berarti materi iklan, menggembar-gemborkan atau menjual, atau menawarkan untuk menjual, produk atau layanan apa pun.
  7. mengirimkan atau menyebarluaskan materi iklan, surat berantai, spam, junk mail atau jenis pesan lain yang tidak diminta.
  8. post or transmit or disseminate viruses, worms, Trojan horses or other harmful, disruptive or destructive files.
  9. memposting, menerbitkan, mentransmisikan, mereproduksi, mendistribusikan, atau dengan cara apa pun mengeksploitasi informasi, perangkat lunak, atau materi lain yang diperoleh dari atau melalui Situs Web untuk tujuan komersial.
  10. berupaya mendekompilasi atau merekayasa balik perangkat lunak apa pun yang tersedia di Situs Web.
  11. mencoba meretas situs web atau mencoba menumbangkan firewall atau tindakan pengamanan lainnya dari situs web ini.
  1. The Service contains messaging function and other communication facilities; you are only to send and receive messages that are proper and related to the particular subject forum/purposes only.
  2. Any software provided on, by or through the Website for a specific purpose shall only be used for that purpose and no other.
  3. Users shall comply with and shall not contravene Applicable Laws, without limitation laws of such jurisdiction relating to the use of the Services.
  4. The Service is only available in Indonesia. If for any reason User uses the Services outside Indonesia, the Company may not support the Services and User’s use of the Services is at the User’s own risk including the risk that the use thereof violates local laws in the country/jurisdiction.


The Company’s liability to the User under these Terms is strictly limited to the return of any Foreign Currency sold by the Company or refund of the Indonesian Rupiah  amount received from the User by the Company (excluding charges, costs or expenses of whatsoever nature including Faspay or bank charges the User may have incurred) in the event the Company fails to avail collection of the purchased Foreign Currency to the User (subject always such failure is not contributed by any act or omission of the User).


Due to the inherent hazards of electronic distribution, User agrees and accepts that Service may be unavailable from time to time due to required maintenance, electronic or other systems failures or interruptions (whether of the Company or any third party) or other disruptions. The Company, its suppliers and their respective affiliates, officers, distributors and employees shall not be liable to the User for any Loss suffered by the User as a result thereof. The Company does not guarantee that Services will be uninterrupted, secure, error-free, free from viruses or other harmful components.

or resources does not imply any form of endorsement by the Company. Any User seeking recourse shall do so against such party providing such advice, products or services. However, the Company requires all Users to comply with all relevant laws, as well as the rules set out in the Website, and ensure that the law and the rules are observed and complied with. Without limitation, User acknowledges that the Company is not responsible for the privacy and confidentiality of any personal information provided by the User to the other linked websites in any manner whatsoever.

Perusahaan memiliki kebijaksanaan mutlak tanpa pemberitahuan kepada Pengguna, untuk memperkenalkan perubahan pada fitur yang muncul di Situs web dari waktu ke waktu tanpa batasan untuk menambah, memodifikasi, atau menghapus fitur-fitur tersebut.

Dalam memperkuat ketentuan apa pun dari Ketentuan ini, Perusahaan tidak menjamin penyimpanan data apa pun yang disimpan oleh Pengguna dalam Sistem Pemesanan dan mengecualikan semua tanggung jawab atas hilangnya data.


User shall indemnify the Company, its directors, officers, its suppliers, their employees, subsidiaries, related corporation, associates, distributors and affiliates against any and all loss suffered by the Company, its directors, officers, its suppliers, its employees, subsidiaries, related corporation, associates, distributors and affiliates to any person as a result of any breach of these Terms of Uses.


Perusahaan tidak akan bertanggung jawab kepada Pengguna atas keterlambatan dalam kinerja atau non-kinerja karena penyebab di luar kendali Perusahaan (termasuk tetapi tidak terbatas pada Kisah Para Rasul, devaluasi mata uang utama, tidak tersedianya mata uang, mandat pemerintah) atau Hukum).


Ketentuan penggunaan ini tidak dapat ditentukan oleh Pengguna. 


Ketentuan ini akan diatur oleh dan ditafsirkan sesuai dengan hukum Indonesia dan Anda setuju untuk tunduk pada yurisdiksi eksklusif pengadilan di Indonesia.


The User hereby agrees that the Company’s rights to the User’s information and disclosure will be in accordance with the Company’s Privacy Policy. User further consents to holding, collection and use of all personal data provided by the User arising from the Services in accordance with the Privacy Policy as may be amended from time to time. In amplification and not in derogation to clause above of these Terms, the Company reserves the right to disclose part or all information concerning the User at such time and in such manner, as is permitted or required by the Applicable Laws to the relevant authorities.


Jika ada ketentuan dalam Ketentuan Penggunaan ini yang dinyatakan oleh yudisial atau otoritas kompeten lainnya untuk batal, batal, ilegal atau tidak dapat diberlakukan, ketentuan tersebut akan dipisahkan dari Ketentuan Penggunaan ini dan ketentuan lainnya akan terus berlaku.


The Company reserves the right to vary, alter and amend any or all of these Terms herein and announce changes to its Services and to post them on the Website. User’s continued use of the Services offered by the Company after such variation, alteration and amendments have been posted constitutes User’s agreement to be bound by them. The User shall have no recourse whatsoever against the Company for any Loss as a result of such variation, alteration, amendment or otherwise. No rule of construction applies to the disadvantage of the Company as the Company was responsible for the preparation of this Agreement or any part of it.


In the event these Terms are translated into a language other than English, it is done solely for convenience purpose, with only the English version of these Terms shall be valid and binding.


Both parties’ obligations under these Terms will survive the expiration or termination of this agreement.